Returns & Refunds

You can request a return within 7 days of delivery. The return option becomes available on the order once it’s marked “Delivered” in your account — you don’t need to wait for anything else.

• The saree/garment is unused, unworn, and unwashed.
• Original tags, blouse piece, and any packaging included with the order are intact.
• There is no visible perfume, deodorant, or makeup transfer, and no alteration or tailoring has been done.

Because every piece is checked for fabric and zari quality before it ships, we're also happy to accept returns if the saree arrives with a genuine quality issue, a mismatch from the listing, or damage in transit — message us a photo on WhatsApp first so we can sort it quickly.

1. Sign in and open My Orders.
2. On the delivered order, select Request Return and tell us why.
3. We’ll confirm pickup details over WhatsApp within 1–2 business days.

No account access, or a question before you request one? Message us on WhatsApp with your Order ID.

Once the returned item reaches us and passes a quick quality check, we process the refund to your original payment method via Razorpay. Refunds typically land in 5–7 business days, depending on your bank.

We don’t currently support automatic size/colour exchanges — since most pieces are one-off or limited-run weaves, availability can’t be guaranteed. Return the original for a refund and place a new order for the piece you’d prefer.